FAQ
1. What types of products do you offer?
Currently, most of our catalog is budget-friendly toys and baby products, sourced from trusted international suppliers.
We are expanding to include:
Made in Europe products with faster delivery.
Eco & Premium ranges with natural, durable, and certified materials.
2. Are the products safe for children?
Yes. Safety is at the core of everything we do.
All products comply with CE and EN71 safety standards.
Materials are non-toxic, smooth, and child-safe (no sharp edges, water-based paints).
Every new supplier is vetted for quality and reliability.
For parents looking for extra peace of mind, our Premium/EU range goes even further: FSC-certified wood, eco-friendly finishes, and stricter testing.
3. What are the delivery times?
Budget-friendly products (imported): usually 10–15 business days.
Made in Europe & Premium items (coming soon): 2–5 business days.
Each product page shows the estimated delivery time clearly.
4. Can I return a product?
Yes. You can return any product within 14 days of receiving it.
If an item arrives damaged or defective, we will arrange a replacement or refund.
European-sourced products usually have simpler and faster returns.
5. Why are some products more expensive?
Because their origin, materials, and certifications are different.
Budget-friendly items: affordable, practical, but with longer delivery.
Premium/EU items: faster shipping, eco-friendly materials, stricter safety standards, longer durability.
6. How can I make sure my child uses the product safely?
Always check the age recommendation and weight limit on each product.
Use under adult supervision.
Place balance boards and sensory products on a flat surface or mat.
Follow the cleaning and maintenance tips provided.